Frequently Asked Questions
Social Media…
Our team has experience working with Linkedin, Instagram, Facebook and Pinterest, as well as video content for TikTok and Youtube. We will always devise a strategy that suits your business best for the platform and advise where we think you’ll get the most results.
During our consultation, we will discuss with you your goals for the campaign and who your ideal customer is. From here, we’ll conduct market research to discover who is most interested in your niche and who your competitor’s audience is, which is all factored into your strategy.
Yes! Our packages are designed to work with the level of control you want. We can offer audits and templates for those who want to remain in control of their social media channels, or we can completely run the account for you, if you don’t have the time. View our services or get in touch to discuss a custom service catered for your needs.
Yes! We have experience in creating paid ads for a number of industries. We can either create you assets and copy for the ad, completely set up campaigns and ad sets, or just run an audit of your existing ones and advise on a new strategy- it all depends on how much help you need.
Get in touch if you’d like to discuss a paid ad campaign.
Our team are certified for platforms and always make an effort to research the latest trends, whether that’s through the platform sources directly or via newsletter insights on the latest updates. You can always expect us to research and trial new techniques before acting on your campaign.
We will always use your brand kit and guidelines to ensure our content captures your tone and voice. We often create templates which can be reused for different content, in order to develop your social media image and keep posts consistent. You’ll be able to see and approve everything we make before it goes live, so you can be certain it suits your vision.
We are happy to push collaborations with influencers for our clients, from researching users to reaching out and creating content together.
Due to the fluctuating rates and conditions influencers may have, we prefer to discuss custom influencer work rather than offer it as a package. Please get in touch if you’d like to learn more.
SEO…
SEO (Search Engine Optimisation) is the process of optimising your website to improve its visibility on search engines like Google. The better your SEO, the higher your website will rank in search results, making it easier for potential customers to find you. Good SEO drives organic traffic, increases credibility, and can significantly boost your business’s long-term growth.
SEO is a long-term strategy, and results can vary depending on factors like your industry, competition, and the current state of your website. Typically, you may start seeing noticeable improvements within 3 to 6 months, with more significant results developing over 6 to 12 months.
Our SEO services include:
- Keyword research and strategy development.
- On-page optimization (meta tags, content optimization, internal linking).
- Off-page optimisation (backlink building).
- Technical SEO (site speed, mobile usability, structured data).
- Regular performance monitoring and reporting.
We customise our approach to align with your business goals and industry.
No reputable SEO agency can guarantee a #1 ranking on Google. Rankings are influenced by numerous factors, including Google’s algorithm updates and competitor activities. However, we focus on delivering sustainable strategies to improve your visibility, drive traffic, and grow your business.
We provide regular reports with key metrics, including:
- Organic traffic growth.
- Keyword rankings.
- Backlink profile improvements.
- Conversion rates from organic traffic.
Our team will walk you through the reports and discuss adjustments to continually refine your strategy.
Absolutely! Local SEO is essential for businesses that want to attract customers in specific geographic areas. We’ll optimise your Google Business Profile, target location-specific keywords, and help you gain visibility in local search results and map listings.
SEO can benefit virtually any industry. Whether you’re in e-commerce, healthcare, real estate, or professional services, we tailor our strategies to your unique audience and competition to ensure you see results.
SEO is an ongoing process. Search engine algorithms change frequently, and your competitors are always optimizing their websites. Ongoing SEO ensures your site remains optimised, continues to rank well, and adapts to changing trends.
Yes, we can perform a content audit to identify opportunities for optimisation. This includes updating outdated content, improving keyword usage, enhancing readability, and ensuring all pages are aligned with SEO best practices.
Service Questions…
We’ll have an initial consultation call with your team to learn everything about your brand. We’ll then request any focus points for your campaign along with brand guidelines to make the posts. Once our calendar is created, we’ll then send this across for you to approve and make any notes you’d like.
Through your campaign, you’ll have access to our online portal where you can message us at any time, put in a request or book a catch-up call. We’ll also send your weekly reports through here, letting you know your insights for the week and any action points going forward.
Every week you’ll receive an update from us, showing notable insights such as any comments received, the reach and engagement you’ve had as well as any messages/leads that have come through. We’ll also point out anything noteworthy such as trends we’ve spotted, what content is working best and what your competitors are up to.
We’ll then share an in-depth monthly report showing your results, and you’ll receive action points from us showing what we plan on doing next, such a certain type of content we would like to push, or if there’s anything we need from you.
There’s always the opportunity to book a catch-up catch following your report, if you have any questions for us.
You can see an example report on our process page.
Our services are designed to be affordable, accessible and personalised to your business. It takes 15 minutes a month to approve your social media calendar, without the hassle of approvals back and forth every week. We deliver genuine results and we build connections with your audience, rather than just posting on your account.
Speak to our team to learn more about how we can help.
Our packages are designed so that you only pay for the level of support you need, with the option for customised services if you have something specific in mind.
Our pricing starts at £100 and you can view our pricing page here.
When running a campaign for you, we don’t just put together posts and share them. We research current trends, analyse what is working for your competitors, stay up-to-date with current affairs and so much more.
Our marketing will take the pressure off your internal team and ease up your time, while creating content that will get results, sharing the correct information that’ll resonate with your target audience.
For more information, get in touch with our team.
